WHY GREAT WEST

Claims Services

When filing a claim, it's important to provide detailed information and documentation to ensure a smooth process. This typically includes the date, time, and location of the incident, a description of what occurred, names and contact information of involved parties, police report details if applicable, and photographs or video evidence of the incident or damage.

Additionally, any relevant documents such as bills of lading, delivery receipts, and driver's logs can be crucial for substantiating the claim.

At the scene of an accident, the following steps should be taken:

1. Ensure safety: Check for injuries and ensure the safety of everyone involved.

2. Call emergency services: Contact the police and, if needed, medical assistance.

3. Secure the scene: Use hazard lights or flares to prevent further accidents.

4. Gather information: Exchange contact and insurance details with other involved parties

5. Document the scene: Take photos and make notes about the accident. However, do not take photos of graphic injuries or fatalities.

6. Avoid admitting fault: Be factual in your descriptions without admitting liability.

7. Report the accident: Notify your insurance company as soon as possible.